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FREQUENT QUESTIONS

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Frequent questions and answers:

We've chosen a few frequently asked questions to help provide you with a positive experience in choosing your inflatable rides. Hopefully you can plan your event and avoid those unfortunate surprises that complicate what should be a day of fun and celebration.

1. How long is a 'regular rental'?

Ordinarily a rental is for 3 hours or less. However, extended rentals and multi-day rentals can be arranged. Typically, each additional hour costs 10% of the regular rental price for that ride. Multi-day rentals are priced depending on timing and availability.

2. Does Inflatable Connection deliver to my area?

We would pretty much deliver anywhere. However, due to time and distance to some locations there might be a delivery charge. Call or email for a quote to your exact location. Local deliveries are included in the regular rental price.

3. Is adult supervision required?

In order to safely operate our inflatables and to insure the well-being of the children at your event adult supervision is always required while using Inflatable Connection rides. You are responsible for the safety of your children and the safety of the children under your care. See the next question for more information.

4. Can Inflatable Connection provide adult ride supervision?

Yes we can! For a small additional fee we can provide an adult attendant for each ride you rent. We do this on a per person, per hour basis.

5. What about electricity?

This is a very important issue. Generally our rides operate on normal 110-volt house current. The plug-ins need to be less than 100 feet from the ride. The problem can arise when we have multiple fans in use. Only 2 fans can operate on a single breaker at a time. If power or sufficient power is not available then we recommend a generator(s) which can be rented from Inflatable Connection as well.

6. What about the weather?

Certainly the weather is a great concern. The biggest reason is safety. Lightning and rain create dangerous conditions for using inflatables. Therefore, we don't want to set our equipment in unfavorable weather. The problem is trying to determine when to set the rides (based on weather) and when to take them down. In an effort to have a fair policy for everyone we have adopted this one: If we show up and the weather conditions aren't favorable then we won't set the ride and it won't cost you anything. If we unload and setup then we consider it a rental even if the weather conditions deteriorate. If you would prefer to not set the ride based upon obvious upcoming conditions on the day of the event then we would appreciate notification ASAP so we don't travel to your location.

7. When is payment due?

We would like to have a deposit of 50% of the rental at the time of the booking or shortly afterwards. Full payment is required at the time of delivery. Payment can be made by cash or check at time of delivery. If you want to pay by credit/debit card then full payment should be made in advance because we can't process those in the field. Ask in advance if other arrangements are necessary.

It is doubtful that we've covered all possible questions here so feel free to call or email us with further concerns. Hopefully, our website has been helpful in assisting you with your inflatable ride selection. One key to success is to start planning early and make your reservation as soon as possible. Our sales and support staff will be glad to answer questions and help you find the best solution in planning your event. You can email your information and questions to sales@inflatableconnection.com or call us during regular business hours @ (276) 679-1004.

Rental arrangements can also be made in person at Southwest Tool Rental in Norton, VA.





"One Bouncer Leads To Another."



INFLATABLE CONNECTION, LLC. * NORTON, VA * (276) 679-1004